Last Updated: August 31, 2026
Thank you for shopping with VARELIFY. We are committed to providing a reliable and transparent delivery experience for every order.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received and the order has been confirmed.
Business days are Monday through Friday, excluding public holidays.
Orders containing customized, made-to-order, special-order, or bulk items may require additional processing time. Where applicable, the estimated production or processing timeframe will be provided on the product page, quotation, invoice, or order confirmation before fulfillment.
（After dispatch, estimated delivery is generally 7–15 business days, depending on the destination, shipping method, carrier, and product availability.）
Estimated Delivery Times
Estimated delivery times vary depending on the destination, product availability, shipping method, and carrier.
For standard orders, estimated delivery information will be provided during checkout or in the order confirmation where available.
Please note that delivery estimates are not guaranteed. Customs processing, severe weather, carrier disruptions, holidays, remote delivery locations, and other circumstances outside our reasonable control may affect delivery times.
Shipping Confirmation & Tracking
When tracking is available, customers will receive a shipping confirmation containing the applicable tracking information after the order has been dispatched.
Customers are responsible for providing a complete and accurate shipping address.
If you discover an error in your shipping information, please contact us as soon as possible at:
We cannot guarantee that an address can be changed after an order has entered fulfillment.
Damaged Packages
Please inspect your order promptly after delivery.
If an item arrives damaged, defective, or materially different from what you ordered, contact us at contact@varelify.com as soon as reasonably possible and include:
- Your order number
- A description of the issue
- Photographs of the product
- Photographs of the packaging
- Photographs of any visible shipping damage
We will review the information and provide an appropriate resolution in accordance with our Return & Refund Policy.
International Orders
International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.
Unless otherwise stated during checkout or in a written quotation, such charges are the responsibility of the recipient.
Bulk & Trade Orders
Shipping arrangements for bulk, trade, hospitality, commercial, or project orders may differ from standard consumer orders.
Applicable shipping costs, lead times, delivery arrangements, and other project-specific terms will be stated in the quotation, invoice, or written order confirmation.
Contact
For shipping questions:
Email: contact@varelify.com
Business Address: Room 5036, C24, 5th Floor, No. 433 Yanling Road, Tianhe District, Guangzhou City, China
